Shipping policy
Shipping Information 🚚✨
Hey Gorgeous, Please keep in mind that the shipping times below are just estimates. For the most accurate delivery times to your location, simply enter your postcode on the product pages or in your cart for a dated estimate.
Just a little reminder: Online orders aren't processed over weekends or public holidays.
Thank you for your patience and happy shopping! 💖
| STANDARD |
2 - 10 BUSINESS DAYS^ |
$10 AUD FREE OVER $150 AUD |
|
EXPRESS |
1 - 3 BUSINESS DAYS^ |
$15 AUD |
Delivery Details 🌟
Delivery times are stated in business days.
*Please note, Maysics isn’t responsible for any delays caused by the carrier, especially during busy seasons. But don't worry, these are the best delivery estimates available and they're pretty quick and reliable. Items bought on pre-order might have different shipping times.
All parcels require a signature on delivery with an authority to leave. You can sign for your parcel at delivery, or if the carrier finds a safe spot, they can leave it there with proof of delivery.
If you give the courier permission to deliver without a signature or to leave the parcel, Maysics isn’t liable if it goes missing. Unfortunately, we won’t be able to refund or resend the parcel. Thank you for understanding!
If you have any questions, our customer service team is here to help.
International Orders 🌏
- Delivery times are in business days, and orders placed before 2PM AEDT are dispatched the same day.
- Orders placed after this time, on Fridays, or over the weekend will be processed the next business day.
- Maysics isn’t responsible for delays caused by couriers, especially during peak periods. But our delivery estimates are usually very reliable and quick!
- Items bought on pre-order might have different shipping times.
For many countries, taxes are included in the product price, so no extra taxes at checkout! However, some orders might have additional duties depending on the order value and country. These fees are government-related and out of our control. Maysics is not responsible for these fees. If you're unsure, check with our team before purchasing.
If a parcel isn’t claimed or is refused by the receiver, DHL will try to redeliver. If not successful, the parcel may be destroyed or abandoned by authorities in the receiver's country, with no refunds issued. If we can return the parcel, any return costs will be deducted from the refund.
Authority to Leave Service
Our courier partners might use an Authority to Leave service if they find a secure spot at your delivery address. In these cases, Maysics can’t be held responsible if the parcel goes missing. Regrettably, we can’t issue refunds or resend the parcel. Thanks for understanding!
Currently, we don't ship orders to PO or APO boxes via international postage.
Thank you for shopping with us! 💖